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Privacy Policy

Protecting Your Privacy, Our Top Priority

At Aivora, your trust is our greatest asset. We are committed to maintaining high standards of privacy and data security. We work to ensure that your information is handled responsibly, securely, and transparently.

Whether you are an individual, a growing business, or an enterprise, we take your privacy seriously and are committed to protecting the information you share with us.

Personal Information

We may collect personal information such as your name, email address, phone number, company information, and other contact details you provide when creating an account, contacting us, requesting information, or using Aivora.

We use this information to provide our services, communicate with you, respond to requests, and improve your experience with Aivora.

Platform Usage Data

To improve the performance and functionality of Aivora, we may collect information about how you interact with our platform. This may include login activity, features used, preferences, device information, and general usage patterns.

This information helps us understand how our platform is being used and identify opportunities to improve our products and services.

Customer Data

Information you upload, store, or manage through Aivora remains your property. This may include business information, customer details, communications, documents, or other information you choose to provide through the platform.

We use Customer Data only as necessary to provide, maintain, secure, and improve our services and to support your business needs.

How We Protect Your Information

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

Our security practices are designed to protect the confidentiality and integrity of information processed through Aivora. However, no online service or method of electronic storage can be guaranteed to be completely secure.

How We Use Your Information

We may use the information we collect to:

  • Provide and maintain Aivora services
  • Create and manage your account
  • Respond to questions, requests, and support inquiries
  • Improve our platform, features, and user experience
  • Monitor platform performance and security
  • Communicate important service updates
  • Detect, prevent, and address security issues or misuse
  • Comply with applicable legal and regulatory requirements

How We Share Your Information

We do not sell your personal information.

We may share information with trusted service providers and partners who help us operate, maintain, secure, or improve Aivora. These providers are expected to handle information responsibly and only for the purposes for which it is provided.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, safety, security, or property of Aivora, our users, or others.

Your Customer Data Remains Yours

Your business and customer information belongs to you. Aivora does not claim ownership of the Customer Data you upload or manage through the platform.

We process Customer Data only to provide the services you use and for other purposes necessary to operate and secure the platform.

Data Retention

We retain information for as long as necessary to provide our services, fulfill legitimate business purposes, comply with applicable legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required, we may delete or securely dispose of it in accordance with our policies and applicable requirements.

Cookies and Tracking Technologies

Aivora may use cookies and similar technologies to help operate our website and platform, remember preferences, understand usage patterns, improve functionality, and enhance the overall user experience.

You may be able to control or disable certain cookies through your browser settings. Some features of our services may not function properly if certain cookies are disabled.

Third Party Services

Aivora may use third-party services to support certain functions, such as hosting, analytics, communications, security, payment processing, or other operational needs.

These third parties may have access to information only to the extent necessary to perform services on our behalf and are expected to handle that information in accordance with applicable privacy and security requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of certain personal information
  • Request restrictions on certain processing activities
  • Object to certain uses of your information
  • Request a copy of your information in a portable format where applicable

To exercise applicable privacy rights, please contact Aivora using the contact information provided below.

Children's Privacy

Aivora is not intended for use by children who are not legally permitted to use our services. We do not knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, legal requirements, or privacy and security practices.

When we make changes, we may update the effective date of this Privacy Policy and provide additional notice where required.

We encourage you to review this Privacy Policy periodically to stay informed about how Aivora handles your information.